Terms and Conditions

Terms & Conditions

Introduction

Welcome to Elite Town Car Service. Please take a moment to review these Terms and Conditions before using our website. By accessing or using any part of our services, you agree to be bound by these terms.

Agreement

By accessing our website elitetowncarservices.com, you acknowledge that you have read, understood, and agree to abide by the terms and conditions outlined herein. You also confirm that you possess the legal authority to enter into this agreement and to use our services in compliance with these terms.

General Use

By placing an order or engaging with our services, you confirm your acceptance of these Terms and Conditions. These terms govern the use of the entire website, as well as any communications between you and Elite Town Car Service.

We are not liable for any direct, indirect, incidental, or consequential damages arising from the use—or inability to use—our website or services. You acknowledge that any costs for maintenance or data correction resulting from such use are your responsibility.

We reserve the right to revise prices, policies, and content at any time without prior notice.

Website Content and Accuracy

While we strive to keep all information accurate and up to date, occasional inaccuracies may occur. We do not accept liability for any errors or omissions on our website. All content is provided in good faith and is subject to change without notice.

Website Availability

We aim to keep our website and services accessible at all times. However, we cannot guarantee uninterrupted or error-free service due to technical or operational reasons beyond our control.

Limitation of Liability

Elite Town Car Service provides all website content and services “as is” and makes no express or implied warranties. We do not guarantee that the website or its content will be secure, accurate, or free from viruses.

To the fullest extent permitted by law, we disclaim liability for any damages arising from your use of the website or reliance on any of its content.

Acceptable Use

You agree to use our website solely for lawful purposes, including browsing services or making legitimate reservations. Commercial use or resale of any part of the website is strictly prohibited.

Indemnity

You agree to indemnify and hold harmless Elite Town Car Service from any claims, damages, or legal fees resulting from your misuse of our website or any breach of these terms.

Third-Party Links

Our website may include links to third-party websites for your convenience. We do not control or endorse the content of these websites and are not responsible for any loss or damage resulting from their use.

License

We grant you a limited, non-transferable, non-exclusive license to access and use our website for personal use in accordance with these terms.

Definitions

  • Cookie: A small file saved in your browser to enhance user experience.

  • Company / We / Us / Our: Refers to Elite Town Car Service.

  • Country: United States (Houston, Texas).

  • Customer / You: Anyone using our website or services.

  • Device: Any internet-connected tool used to access our site.

  • IP Address: A unique number assigned to your device when connected to the internet.

  • Personnel: Employees or contractors working with Elite Town Car Service.

  • Personal Data: Any identifiable information relating to you.

  • Service: Transportation and related offerings provided by Elite Town Car Service.

  • Third-party Service: Partners, advertisers, or service providers affiliated with us.

  • Website: Our official website: elitetowncarservices.com.

Usage Restrictions

You agree not to:

  • Sell, rent, or sublicense our platform.

  • Modify or reverse-engineer any part of our service.

  • Remove or alter copyright notices.

Payment Terms

By making a payment, you agree to the applicable billing terms. You are responsible for keeping your billing details current. We reserve the right to update pricing or payment methods at any time. Legal fees related to unpaid balances will be your responsibility.

Disclaimer

Our website and services are offered “as is.” We make no guarantees regarding the accuracy, security, or availability of the platform. We are not responsible for any losses arising from the use of our services or linked third-party content.

Contact Us

If you have any questions regarding these terms, feel free to contact us:


Privacy Policy

Introduction

At Elite Town Car Service, your privacy is a top priority. Based in Houston, Texas, we are dedicated to safeguarding your personal information and maintaining your trust in every interaction.

Information We Collect

We may collect the following personal data:

  • Full Name

  • Email Address

  • Phone Number

  • Payment Details

  • Pick-up and Drop-off Locations

  • Special Preferences or Service Requests

How We Collect Information

Your information may be gathered through:

  • Online booking forms

  • Phone calls

  • Email communication

  • In-person conversations with our drivers

Why We Collect Your Data

We use your information to:

  • Process and confirm reservations

  • Provide high-quality, personalized service

  • Communicate important service updates

  • Process payments and refunds

  • Enhance and improve our services

  • Meet legal and regulatory requirements

Data Security

We take your privacy seriously. Our safeguards include:

  • Encrypted payment systems

  • Secure access controls

  • Routine system updates and audits

  • Confidential handling of all personal data

Sharing Your Information

We do not share your personal data with third parties unless:

  • You have given explicit consent

  • It is required to fulfill legal obligations

  • It is part of a business transition (e.g., merger or acquisition)

SMS Consent

We will never share phone numbers collected for SMS consent with third parties or affiliates for marketing purposes.

Your Rights

As our customer, you have the right to:

  • Access: View the data we hold about you

  • Update: Correct or update your personal information

  • Delete: Request deletion of your personal information (subject to legal constraints)