Privacy Policy

Privacy Policy

Effective Date: [08/05/2025]

Our Commitment to Your Privacy

Thank you for visiting Elite Town Car Services. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://www.elitetowncarservices.com/]. If you do not agree with this policy, please do not access the site.

Information We Collect

1. Personal Information

We may collect personal information such as your:

• Name

• Email address

• Phone number

• Any other information you voluntarily provide

This information is used to communicate with you and deliver the services you request.

2. Non-Personal Information

We may automatically collect non-personal data like:

• Pages visited

• Links clicked

• Browsing behavior

This data is used in aggregate to help us improve the website and user experience.

How We Use Your Information

Personal Information

We use your personal data to:

• Operate and maintain our services

• Personalize your experience

• Understand usage trends

• Communicate updates, confirmations, or service information

Non-Personal Information

Used for:

• Site analytics

• Service improvement

• Aggregate reporting

Comments & Media

• If you leave a comment, we collect your IP address and browser details to detect spam.

• Uploaded images may contain location data (EXIF). Do not upload images with sensitive location info.

Cookies

We use cookies to:

• Save login and form details for your convenience

• Customize screen display preferences

You can manage cookies through your browser settings.

Embedded Content from Third-Party Sites

Articles may include embedded media (videos, images, etc.) from other websites. These sites may collect data as if you visited them directly.

Data Retention

• Comments and metadata are stored indefinitely.

• Registered users can access, edit, or delete their information (except username).

• Admins have access to all user data.

Your Rights Over Your Data

You may request:

• An exported file of your data

• Deletion of your personal information

This excludes data retained for legal, security, or administrative reasons.

SMS Communication Terms

1. Consent

Phone numbers obtained for SMS consent are not shared with third parties for marketing.

2. Types of Messages

You may receive messages for:

• Appointment confirmations/reminders

• Follow-ups

• Billing alerts

Example:
Hi John, your ride is scheduled for Friday at 7:00 PM. Reply YES to confirm or call 713-834-5320 to reschedule. Msg & data rates may apply.

3. Frequency

Expect 3–5 messages per week, depending on your interactions.

4. Fees

Standard carrier rates may apply.

5. Opt-In Methods

• By submitting an online form

6. Opt-Out Methods

• Reply “STOP” to any message

• Or contact us via Contact Page

7. Help

Text “HELP” or contact us at 713-834-5320 or Contact Page

Data Security

We use technical and organizational safeguards to protect your personal data. However, no method of transmission is 100% secure. By using our site, you accept this risk.

Children’s Privacy

We do not knowingly collect information from anyone under 13. If your child has submitted data, please contact us for immediate removal.

CCPA Compliance (California Residents)

You may:

• Request what data we collect

• Request data deletion

• Opt-out of data sales

To exercise your rights, contact us via Contact Page

Changes to This Policy

We may update this Privacy Policy at any time. Changes are effective when posted on this page. Continued use of the site implies acceptance.

Contact Us

For any questions, please reach out:
📍 Contact Form
📞 713-834-5320