Privacy Policy

Privacy Policy

Effective Date: [14/04/2026]

Elite Town Car Services values the privacy of your communication and is committed to safeguarding your SMS contact and content data. We do not sell or share SMS contact or content data with third parties.

Types of Data Collected

When you communicate with Elite Town Car Services via SMS, we may collect information such as:

  • Your phone number
  • The content of your messages
  • Responding to your inquiries
  • Providing customer support

This information is used solely for the following purposes:
We will not use your SMS data for any other purpose without your written consent.

Protection of SMS Data

Elite Town Car Services employs industry-standard security measures to protect SMS data from unauthorized access, disclosure, alteration, or destruction. We are dedicated to ensuring the confidentiality and integrity of your SMS communications.

Disclosure of SMS Data

Elite Town Car Services does not disclose SMS contact or content data to third parties unless:
Required by law
Necessary to protect the rights, property, or safety of Elite Town Car Services, its users, or others
Your Rights

SMS consent is not shared with third parties.

User rights/You have the right to:

Access, correct, or delete your SMS contact or content data, except where retention is required by law

For assistance or to exercise your rights, please contact us at info@elitetowncarservices.com

Retention policy

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including the purposes of satisfying any legal, accounting, or reporting requirements. When deciding what the correct time is to keep the data, we look at its amount, nature and sensitivity, potential risk of harm from unauthorized use or disclosure, the processing purposes, if these can be achieved by other means, and legal requirements.

For tax purposes, the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.

In some circumstances, we may anonymize your personal data for research or statistical purposes in which case we may use this
information indefinitely without further notice to you.

Changes to this SMS Privacy Policy

Elite Town Car Services reserves the right to update or modify this SMS Privacy Policy at any time. Changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically for updates.

Our Commitment to Your Privacy

Thank you for visiting Elite Town Car Services. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [elitetowncarservices.com]. If you do not agree with this policy, please do not access the site.

Information We Collect

1. Personal Information

We may collect personal information such as your:

  • Name

  • Email address

  • Phone number

  • Any other information you voluntarily provide

This information is used to communicate with you and deliver the services you request.

2. Non-Personal Information

We may automatically collect non-personal data like:

  • Pages visited

  • Links clicked

  • Browsing behavior

This data is used in aggregate to help us improve the website and user experience.

How We Use Your Information

Personal Information

We use your personal data to:

  • Operate and maintain our services

  • Personalize your experience

  • Understand usage trends

  • Communicate updates, confirmations, or service information

Non-Personal Information

Used for:

  • Site analytics

  • Service improvement

  • Aggregate reporting

Information Sharing 

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Comments & Media

  • If you leave a comment, we collect your IP address and browser details to detect spam.

  • Uploaded images may contain location data (EXIF). Do not upload images with sensitive location info.

Cookies

We use cookies to:

  • Save login and form details for your convenience

  • Customize screen display preferences

You can manage cookies through your browser settings.

Embedded Content from Third-Party Sites

Articles may include embedded media (videos, images, etc.) from other websites. These sites may collect data as if you visited them directly.

Data Retention

  • Comments and metadata are stored indefinitely.

  • Registered users can access, edit, or delete their information (except username).

  • Admins have access to all user data.

Your Rights Over Your Data

You may request:

  • An exported file of your data

  • Deletion of your personal information

This excludes data retained for legal, security, or administrative reasons.

Data Security

We use technical and organisational safeguards to protect your personal data. However, no method of transmission is 100% secure. By using our site, you accept this risk.

Children’s Privacy

We do not knowingly collect information from anyone under 13. If your child has submitted data, please contact us for immediate removal.

CCPA Compliance (California Residents)

You may:

  • Request what data we collect

  • Request data deletion

  • Opt-out of data sales

To exercise your rights, contact us via Contact Page

Changes to This Policy

We may update this Privacy Policy at any time. Changes are effective when posted on this page. Continued use of the site implies acceptance.

Contact Us

For any questions, please reach out:
📍 Contact Form
📞 713-834-5320

We strive for 100% customer satisfaction. If we fell short, please tell us more so we can address your concerns.